Terms & Policies

CANCELLATION POLICY:

Punctuality is expected from clients. To avoid paying for missed appointments a cancellation notice of at least 12 hours is required for all clients. If you fail to show up for 2 appointments (including cancellations with less than 12 hours’ notice), you must provide Sara Odenthal with a credit card number that will be charged at the time you make the appointment. 

Sexual Harassment policy:

Sexual Harassment will not be tolerated & will result in immediate termination of the massage & dismissal from the practice.  

payment Policy:

Payment is due at the end of the appointment. Tipping is welcome & appreciated. 

Communication Policy: 

To ensure you receive the most effective & enjoyable massage, inform Sara Odenthal, LMT of any questions/concerns that may affect the session. The client needs to address several elements not limited to: level of pressure, table warmer temperature, sound level of music, & professional communication. Clients bear responsibility for informing Sara Odenthal, LMT of conditions that may affect the massage experience & have the right to end the session at any time. Clients do not hold Sara Odenthal liable for effects of the massage. Any concerns regarding discomfort about your massage must be brought to the attention of Sara Odenthal within 24 hours.